Legal & Privacy

Privacy Policy

Name: BoltsClean
Address: Ilorin, Kwara State, NG
Telephone: +234
Price range: ₦

Last updated: January 2026. Your privacy is important to us. This policy details how BoltClean securely handles and protects your information.

1. Information We Collect

Personal Identification Information: Name, email address, phone number, and physical address or hostel room number when you book a cleaning.
Payment Information: Payments are processed securely via verified, PCI-DSS compliant Nigerian payment gateways (Paystack/Flutterwave). BoltClean does not store sensitive debit card details.
Usage & Device Data: Anonymous analytics on platform interactions to enhance booking speed, reliability, and app stability.
Location Data: Necessary geolocation data to match and route the nearest verified cleaner to your address in Ilorin.

To process, dispatch, and fulfill your requested cleaning services.
To communicate real-time booking statuses, cleaner arrival ETAs, and support updates.
To deliver responsive customer care and resolve service inquiries.
To protect the network against fraudulent activities and ensure trust and safety for all users.
To share optional promotional updates and service discounts (only with your explicit consent).

We implement modern encryption standards (SSL/TLS) to secure all data transmissions across our platform.
Access to customer details is strictly limited to authorized personnel and the dispatched cleaner on an active job basis.
Regular security evaluations and protocol reviews are conducted to safeguard user data privacy.

We only share essential booking information (customer name, service address, phone number) with your assigned cleaner to facilitate on-time service delivery.
We never sell, rent, or trade your personal data to third-party advertisers.
Information is only disclosed to legal authorities when strictly required by applicable Nigerian laws.

If you have any questions or data requests regarding this Privacy Policy, our legal team is available to help.